One accountable partner for your entire IT estate.
Service desk, infrastructure, cloud, networks, endpoints and applications, operated under one SLA with transparent reporting and predictable monthly cost.
Every layer of IT, under one operating model.
Service desk
L1 / L2 desk with ITSM tooling, knowledge management and shift-left automation.
Infrastructure operations
Servers, storage, networks and virtualisation across on-prem and co-located estates.
Cloud operations
Multi-cloud ops across AWS, Azure and GCP, landing zones, FinOps and reliability.
End-user computing
Endpoints, MDM, collaboration and identity for hybrid and field workforces.
Application management
L2 / L3 AMS for ERPs, custom apps and SaaS, release, defects and enhancements.
Security operations
Patching, vulnerability management and SOC integration with your existing tools.
A clean transition into managed operations.
Due diligence
Tooling, runbook, ticket-flow and people inventory across every tower in scope.
Transition
Shadow your current team, document gaps and stand up the Namsbel operating model.
Take-over
Reverse-shadow, formal cut-over by tower and SLA-backed steady-state operations.
Optimise
Continuous improvement, automation, FinOps, shift-left and quarterly reviews.
We replace four vendors and a finger-pointing matrix with one team that owns the whole stack.
Why outsource your IT operations to Namsbel.
Single SLA
One contract, one set of SLAs and one accountable partner across towers.
Predictable cost
Fixed monthly pricing with clear unit-economics for growth and seasonality.
Automation-first
Shift-left and ChatOps so volume goes down, not up, every quarter.
Compliance-ready
ISO 27001, SOC 2 and aligned to ITIL 4, auditable from day one.
Stable pods
Dedicated pods with named leads, not a rotating queue of strangers.
Tool-agnostic
We work in your ITSM and observability tools, or bring ours where it adds value.