IT Services · CRM

CRM that the revenue team actually uses.

Salesforce, Microsoft Dynamics 365 and HubSpot, implementation, customisation, integration and managed services designed around how your revenue teams actually work.

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Platforms
Salesforce · Dynamics 365 · HubSpot
Clouds
Sales · Service · Marketing
Integrations
ERP · Telephony · Marketing
Run
Admin + Dev AMS
01 · Capabilities

Implementation, integration and ongoing optimisation.

CRM strategy

Process design, vendor selection and roadmap aligned to revenue and service outcomes.

Implementation & customisation

Sales Cloud, Service Cloud, Marketing Cloud, Dynamics 365 and HubSpot.

Integration

ERP, telephony, marketing automation and data-platform integrations.

AI in CRM

Einstein, Copilot and custom GenAI use-cases for next-best-action and case deflection.

Data quality & MDM

Account, contact and lead data quality with de-duplication and stewardship workflows.

Managed CRM

Admin + developer AMS, release management, enhancements and adoption analytics.

02 · How we deliver

From discovery to a CRM your team actually uses.

01
Weeks 1-3

Discover

Map sales / service processes, prioritise capabilities and design the target CRM model.

02
Weeks 3-10

Build

Configure, customise and integrate, with sprint demos to the actual users.

03
Weeks 10-14

Go-live & enable

Migration, training, role-based onboarding and command-centre support.

04
Ongoing

Adopt & evolve

Adoption analytics, enhancement backlog and release management.

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03, BenefitsWhy partner with us

Why revenue leaders pick us for CRM.

01

Adoption-led design

We design with the reps and CSMs in the room, not just the sponsor.

02

Cross-platform

Salesforce, Dynamics and HubSpot, picked on fit, not on what we resell.

03

Revenue-aligned KPIs

Pipeline hygiene, cycle time, CSAT and resolution metrics reported monthly.

04

Clean integrations

ERP and marketing integrations that keep one version of the customer truth.

05

Senior consultants

Certified architects and consultants with shipped programmes, not bench juniors.

06

AI-ready

Einstein, Copilot and custom GenAI use-cases delivered with proper evaluation.

04, Questions & ContactReach Out

Make CRM a revenue advantage.

Frequently asked questions

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